22 October 2012

The performance improvement report on the New Zealand Customs Service was published last week. The report, the 21st in the series, ranks NZCS alongside the Ministry of Social Development and the Department of Inland Revenue as a performance leader.

The reviewers confirmed that the NZCS reputation for operational efficiency and effectiveness is well deserved; but in common with many other agencies, a weakness is in staff development.   

www.ssc.govt.nz/sites/all/files/pif-customs-review-oct12.PDF

www.ssc.govt.nz/sites/all/files/pif-factsheet5-21-reviews.PDF

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